Your privacy is important to jlph3. This Privacy Policy explains what personal information we collect when you use the platform, how we use it, who we share it with, and what your rights are as a player based in the Philippines. Reading this alongside our Terms and Conditions gives you a complete picture of how jlph3 handles your account.
The full policy is below. These six points summarise the privacy commitments that directly affect how your data is handled every time you use the jlph3 platform.
Every piece of data that travels between your device and jlph3 — login credentials, payment details, bet activity — is encrypted using SSL. This applies whether you are on the Android app, the iPhone home screen shortcut, or a desktop browser.
jlph3 does not sell your personal information to third parties under any circumstances. Data shared with third-party service providers is limited strictly to what those providers need to deliver services on behalf of jlph3, and they are bound by confidentiality obligations.
You can request access to the personal data jlph3 holds about you at any time. You can also request corrections to inaccurate information or, subject to applicable legal obligations, request deletion. Contact jlph3 support to exercise these rights.
When you log in to jlph3 from a new device, OTP (one-time password) verification is required. This ensures that even if your login credentials were somehow exposed, your account cannot be accessed without the OTP sent to your registered contact.
Documents submitted for identity verification (KYC) — such as government-issued IDs — are stored in a secure environment with restricted access. They are used only for identity verification and fraud prevention purposes and are not shared with unrelated third parties.
jlph3 only sends promotional emails or notifications about new offers and events if you have opted in to receive them. You can withdraw your marketing consent at any time through your account settings or by contacting support, and this will not affect your ability to use the platform.
This Privacy Policy applies to all personal information collected and processed by jlph3 through the platform at jlph3.vu, the Android app, the iOS home screen app, and any communications between you and jlph3 support. By registering an account or using the platform, you acknowledge that you have read this policy.
jlph3 is committed to handling your personal information responsibly and transparently. This Privacy Policy describes our practices in plain language so that every player — whether you are in Manila, Cebu, Davao, or anywhere else in the Philippines — can clearly understand what data we collect and why.
This policy should be read alongside the jlph3 Terms and Conditions and the Responsible Gaming policy, which together govern your use of the platform. Where this policy refers to "we," "us," or "jlph3," it refers to the jlph3 platform and its operating entity.
The personal data jlph3 collects falls into the following categories:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID number | Registration and KYC verification |
| Contact Data | Email address, mobile number | Registration |
| Financial Data | Bank account details, e-wallet information, transaction history | Deposits and withdrawal requests |
| Account Activity | Bets placed, games played, session timestamps, balance history | Ongoing platform use |
| Technical Data | IP address, device type, browser type, operating system | Each platform session |
| Communication Data | Support chat logs, email exchanges, feedback submitted | When you contact jlph3 support |
| Verification Documents | Copies of government-issued IDs, proof of address | KYC verification process |
jlph3 collects only the data necessary to operate your account, comply with applicable obligations, and provide the services described in the Terms and Conditions. We do not collect sensitive personal data such as health records, religious beliefs, or political opinions.
jlph3 collects personal data through three main channels:
jlph3 uses your personal data for the following purposes, each of which has a lawful basis:
Where jlph3 uses automated systems to flag unusual account activity or potential fraud, any resulting account action (such as a temporary hold) is reviewed by a member of the jlph3 team before a final decision is made. You have the right to request human review of any automated decision that significantly affects your account.
jlph3 retains your personal data for as long as your account remains active and for a reasonable period thereafter as required to meet legal, regulatory, and operational obligations. Key retention periods include:
When data is no longer needed and the applicable retention period has passed, jlph3 securely deletes or anonymises that data.
jlph3 takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your information:
While jlph3 takes all reasonable steps to protect your data, no online platform can guarantee absolute security against all possible threats. If you believe your account has been compromised, contact jlph3 support immediately.
jlph3 uses cookies and similar tracking technologies on the platform to support the following functions:
You can manage cookie settings through your browser. Note that disabling certain cookies may affect the functionality of the jlph3 platform, particularly session-related features. jlph3 does not use cookies to track your activity on websites outside of the jlph3 platform.
As a player using jlph3, you have the following rights regarding your personal data. To exercise any of these rights, contact jlph3 support through the live chat on the platform or via the email address shown in the footer of this page.
jlph3 aims to respond to all data rights requests within a reasonable timeframe. In some cases, verifying your identity before fulfilling a request may be necessary to protect your account.
jlph3 is strictly for players aged 21 years and older. The platform does not knowingly collect personal data from anyone under the age of 21. If jlph3 discovers that a minor has registered an account, that account will be closed immediately, all associated data will be deleted or secured, and any deposits received will be returned subject to verification.
If you believe a person under 21 has registered an account on jlph3, please contact support immediately so the situation can be addressed promptly.
jlph3 may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or our data handling practices. When material changes are made, players will be notified through a notice on the platform or by email to the address associated with their account.
The updated policy takes effect from the date shown at the top of this page. Continued use of jlph3 after notification of an updated Privacy Policy constitutes your acceptance of the revised version. If you do not accept the changes, you may request account closure by contacting support.
We recommend reviewing this page periodically so you are always aware of how your personal data is being handled.
If you have any questions, concerns, or requests relating to this Privacy Policy or how jlph3 handles your personal data, please reach out to the jlph3 support team. Support is available 24 hours a day, 7 days a week through live chat on the platform.
You can also contact us by email at the address displayed in the footer of this page. When raising a data-related query, please include your registered username and a clear description of your request so we can assist you as efficiently as possible.
Your privacy is a priority at jlph3. We keep this policy as straightforward as possible so every Philippine player knows exactly how their data is used. For questions about responsible gaming tools, visit our Responsible Gaming page. For account terms, see our Terms and Conditions.
Create a free account, complete verification, and start betting on sports and playing live casino — all in Philippine Peso, with your data handled as described in this policy.
21+ only. Online gaming involves financial risk. Please play responsibly and within your means.